Wednesday, 19 October 2011

MTC Makes Changes to Its Aweh and Free Hour Services

WINDHOEK, 19 OCTOBER 2011- Mobile Telecommunications Limited (MTC), Namibia’s leading mobile operator announces changes to its AWEH and Free Hour (FH) Class of Services (COS) for pre-paid customers with immediate effect.

“The changes to both products have been introduced to allow for a period to address important aspects of the MTC network that will ultimately result in an improved service to all 081 customers” said Tim Ekandjo, Chief Human Capital and Corporate Affairs Officer.

In May 2010 MTC introduced Aweh-Aweh, a product that addresses the communication needs of the 081 Nation. The uptake on Aweh Aweh has been tremendous by the public in both urban and rural areas and remains the most affordable way of mobile communication in the country.

Aweh-Aweh subsequently expanded its portfolio to include Aweh-Lite and with the introduction of the Blackberry services at MTC, the BB7 Aweh COS was added under the Aweh sub-brand.
Changes to the Aweh products will affect all three COS in that all three products will be limited to 50 minutes of free calls weekdays and on weekends.

Subscribers to the Free Hour (FH), Special Free Hour (SFH) or Free Hour Student (FHS) COS will now be limited to 30 minutes during the specific hour.

“Both the Aweh and FH services are here to stay. They have been some of the company’s best performing products and we do recognize the affordability these products provide for several communities countrywide. We want assure all our customers that changes to products or services at MTC are always aimed at meeting customer demands or improving our service delivery” concluded Ekandjo.

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