Wednesday, 21 September 2011

Cell C Chooses Comverse ONE for Converged Rating, Billing & CRM in South Africa


Comverse, a global leader in BSS, Mobile Internet, and Value-Added Services, today announced that Cell C, a major South African mobile service provider with more than 8 million retail subscribers, selected Comverse ONE® Billing & Active Customer Management™ to support its strategic wholesale business, with an immediate focus on supporting its Mobile Virtual Network Enabler (MVNE) wholesale service branch.

“Cell C has ambitious plans in the wholesale arena within South Africa,” said Catherine Bieri, Executive of Wholesale at Cell C. “Comverse ONE will empower Cell C to provide our MVNO (Mobile Virtual Network Operator) base with innovative service offerings tailored to their customers’ needs and brand customization, with a consistent customer experience across all touchpoints. We look forward to servicing businesses of various shapes and sizes — from niche brands to large organizations, to many new MVNOs. This is an exciting time for Cell C.”

The Comverse ONE solution is distinguished by its extensive range of advanced MVNE capabilities that span CRM, self service, order management, rating, charging, revenue settlements and billing to support wholesale retailers and MVNO/MVNE models. Specific capabilities include data segmentation to drive branding and MVNO-specific campaigns, flexible billing models such as direct billing or billing on behalf, and configurable retailer/MVNO/MVNE specific end-to-end business processes. The robust solution helps open doors to a rich variety of business opportunities and partners for differentiation, cash flow and growth.

"Cell C is way ahead of the curve, creating an ideal environment enabling MVNOs to effectively and creatively address their distinctive markets,” said Franck Darmon, Comverse VP & GM of Western Europe & Africa. “Comverse ONE positions Cell C for greater wholesale business.”

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